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Delivery & installation
Every delivery is quoted with your order, to your site and around your programme.
Quoted to your site
Delivery costs come with your trade pricing, based on the pieces, quantities and your postcode.
Phased if you need it
Give us your target dates and we schedule deliveries floor by floor or space by space.
Checked on arrival
Check pieces against the delivery note and tell us about any damage [to confirm: reporting window, e.g. within 48 hours].
Good to know
Where do you deliver?
[to confirm: delivery area, e.g. mainland UK; Highlands, islands and Northern Ireland on request]
How long does delivery take?
Lead times depend on the piece and the quantity. Your quote shows availability for each line. [to confirm: typical lead time for stocked items]
How big and heavy are the pieces?
Every product page lists the carton sizes and gross weight per piece, so you can plan access, lifts and storage on site. Bulky items are marked for two-person delivery.
Do you deliver to room or assemble furniture?
[to confirm: whether you offer room-of-choice delivery, unpacking, assembly and packaging removal, and how it is priced]
What if something arrives damaged?
[to confirm: your damage and returns process]